Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Currently, we have no shipping method outside AkwaIbom.
If you wish we ship to you, then we shall contact you on how you will best prefer our delivery.

Shipping within AkwaIbom is via the available logistics company.

Shipping in Eket city is done by us.

Do You Ship Internationally?

This offer is unavailable for now!

How Long Will It Take To Get My Package?

1-2 days max, Within AkwaIbom state.

Same day within Eket city.

2-4 days max, Outside AkwaIbom State

PAYMENT

What Payment Methods Are Accepted?

Credit Cards, Paypal, Paystack

COD(Cash on Delivery). This applies only in certain cities in AkwaIbom State e.g Eket

Is Buying On-Line Safe?

Our platform plays a huge role in the safety of her users.

We assure you a safe and secure navigation coupled with a reliable transaction via our payment platform.

Note: Never transfer money via bank transfer to any vendor as this is not safe!

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Order & Retunrs

How do I place an Order?

Step 1: Login to WWW.Jurumall.com via your Browser
Step 2: Go to the search area and type in the name of the goods you wish to buy, or Select the category of the goods you desire.
Step 3: Choose from the list of items that shows up and add to cart (you can also increase the quantity of the Product you wish to buy).
Step 4: Choose the State and LGA for the delivery of the product
Step 5: Click on "Proceed to Checkout".
Step 6: Type in your personal details which includes; Name, Contact Number, Email address etc to ease delivery.
Step 7: Click "on Place Oder" to proceed payment, Then Click "Pay Now"
Step 8: Input your Bank details. Purchase is then succesful

How Can I Cancel Or Change My Order?

Do I need an account to place an order?

How Do I Track My Order?

How Can I Return a Product?

We’re Here to Help ! Contact us

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